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Terms and Conditions

 

Terms of Service

Effective Date: April 14, 2025


OVERVIEW


This website is operated by HelloBoutiq, LLC. Throughout the site, the terms “we”, “us” and “our” refer to HelloBoutiq. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms and policies referenced herein.


These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, and content contributors. If you do not agree to all the terms and conditions, you may not access the website or use any Services.


We reserve the right to update or modify these Terms at any time by posting changes to this page. It’s your responsibility to check periodically for updates. Your continued use of the site following any changes means you accept them.


SECTION 1 – ONLINE STORE TERMS

By using this site, you represent that you are at least the age of majority in your state or province of residence. You agree not to use our products for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction.

You must not transmit any malware or code of a destructive nature. Any violation of these Terms will result in the immediate termination of your Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that any content you submit (not including payment information) may be transferred unencrypted and adapted to meet technical requirements. Payment data is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, or exploit any part of the Service without our express written permission.


SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS

We are not responsible if any information on this site is inaccurate or incomplete. All material is for general information and should not be relied upon without consulting more accurate sources. You agree it’s your responsibility to monitor changes to our site.


SECTION 4 – MODIFICATIONS TO SERVICE & PRICING

Prices and offerings are subject to change at any time without notice. We may modify or discontinue the Service without liability to you or any third party.


SECTION 5 – PRODUCTS OR SERVICES

Some items may only be available online and may have limited quantities. These are subject to return or exchange according to our Refund Policy. We strive to display product images and colors accurately, but cannot guarantee your device’s display reflects exact color tones.

We reserve the right to limit product sales or quantities at our discretion, and to discontinue products at any time.


SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. We may limit quantities purchased per person, household, or order and may notify you via email or phone.

You agree to provide accurate and current information for all purchases and accounts, including contact and payment details.


SECTION 7 – OPTIONAL TOOLS

We may offer access to third-party tools. These are provided “as is” without warranties or endorsements. You assume all risk when using optional tools or features provided through our website.


SECTION 8 – THIRD-PARTY LINKS

We may link to third-party websites. We are not responsible for examining or evaluating their content or accuracy. We are not liable for any harm or damages related to third-party websites. Please review their policies before engaging.


SECTION 9 – USER COMMENTS & SUBMISSIONS

If you submit ideas, suggestions, or content, you agree we may use them without restriction or compensation. We may monitor, edit, or remove content that violates these Terms.

You are solely responsible for the accuracy and legality of your submissions. You may not impersonate others or post unlawful, offensive, or harmful material.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.


SECTION 11 – ERRORS & OMISSIONS

Occasionally, the site may contain errors related to product descriptions, pricing, or availability. We reserve the right to correct any errors or update information at any time without notice, including after you’ve placed an order.


SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for:

  • Illegal purposes
     
  • Violating laws or regulations
     
  • Infringing on intellectual property
     
  • Harassment or discrimination
     
  • Uploading viruses or malicious code
     
  • Collecting personal data of others
     
  • Spamming or phishing
     
  • Any other purpose that interferes with the site’s security or functionality
     

We reserve the right to terminate your use for violating any prohibited terms.


SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free use of the site. All Services and products are provided “as is” and “as available” without warranties of any kind.

We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Service, including lost profits, data loss, or system issues.

In jurisdictions where liability limitations are not allowed, our liability is limited to the maximum extent permitted by law.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless HelloBoutiq, its owners, affiliates, employees, and partners from any claim or demand due to your breach of these Terms or violation of any laws or third-party rights.


SECTION 15 – SEVERABILITY

If any part of these Terms is determined to be invalid, it will still be enforced to the fullest extent possible, and the rest will remain in effect.


SECTION 16 – TERMINATION

These Terms remain effective unless and until terminated by either party. You may terminate at any time by ceasing use of our site. We may also terminate access if we suspect you violated any part of these Terms.


SECTION 17 – ENTIRE AGREEMENT

These Terms and any policies on our site constitute the entire agreement between you and HelloBoutiq, superseding any prior agreements.


SECTION 18 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the United States.


SECTION 19 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Updates will be posted on this page, and your continued use of the site indicates acceptance of those changes.


SECTION 20 – CONTACT

If you have questions about these Terms, contact us at:

HelloBoutiq, LLC
📧 info@helloboutiq.com
📎 EIN: 87-4409612

Return and Refund Policy

 

Refund Policy

We want you to love your purchase, but if something isn’t right, we’re here to help.


🕒 Return Window

You have 15 days from the date you receive your item to request a return.


✅ Return Eligibility

To qualify for a return:

  • The item must be unused, unworn, with original tags and packaging
     
  • You must have a receipt or proof of purchase
     

To begin the return process, email us at info@helloboutiq.com. Once your return is approved, we’ll send you a return shipping label and instructions.
Please note: Items returned without prior approval will not be accepted.


🚚 Damaged or Incorrect Items

Please inspect your order when it arrives. If it's damaged, defective, or incorrect, contact us immediately at info@helloboutiq.com so we can make it right.


🚫 Non-Returnable Items

We do not accept returns on:

  • Perishable items (e.g., food, plants, flowers)
     
  • Custom or personalized orders
     
  • Personal care goods (e.g., beauty products)
     
  • Hazardous materials or flammable items
     
  • Sale items or gift cards
     

If you’re unsure if your item qualifies, please contact us before placing a return request.


🔁 Exchanges

If you want to make an exchange, the quickest way is to return the original item and place a new order after your return is approved.


💳 Refunds

Once we receive and inspect your return, we’ll let you know if it’s been approved.
If approved:

  • A refund will be issued to your original payment method within 10 business days
     
  • Processing time may vary depending on your bank or card provider
     

If it’s been more than 15 business days since your refund was approved and you haven’t received it, please contact us at info@helloboutiq.com.

Shipping Policy

 

Thank you for shopping with HelloBoutiq LLC. Each resin home decor piece is custom-crafted with care, and we take every step to ensure it arrives safely. Please review our shipping guidelines below.


🛠️ Processing Time

All custom resin items are handmade to order. Please allow 10–14 business days for processing before your item is shipped.


For larger or bulk orders, additional processing time may apply. If so, we’ll notify you with an updated timeline.


🚚 Shipping Methods & Rates

  • We ship via reliable, trackable carriers (e.g., USPS, UPS, FedEx).
     
  • Shipping rates are based on the size, weight, and destination of your order and will be calculated at checkout.
     
  • Expedited shipping is available upon request for an additional fee, but this does not shorten the production time.
     

📦 Packaging & Handling

All orders are carefully packaged to protect your resin pieces during transit.
Each item is padded securely to minimize the risk of damage.


📬 Delivery Time

Once shipped, standard delivery takes approximately 3–7 business days depending on your location.


Please note that delivery times may be impacted by weather, holidays, or carrier delays.


🔍 Tracking Your Order

Once your order has shipped, you’ll receive a confirmation email with tracking details so you can monitor your delivery.


📫 Lost or Damaged Packages

If your item is damaged or lost in transit, please contact us within 5 days of delivery at info@helloboutiq.com. We’ll work with you to find the best resolution — such as a partial refund or a replacement piece when possible.


🌎 Shipping Locations

We currently ship within the United States only. At this time, we do not offer international shipping.

❓Need Help?

Have questions or special shipping requests?
Email us at info@helloboutiq.com — we’re here to help!

Copyright © 2025 HelloBoutiq - All Rights Reserved.

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